FAQ

Q: How long does it take to process an order? A: Orders are typically processed within 1-2 business days from the time of purchase.

Q: When can I expect my order to be delivered? A: Delivery times may vary, but customers can generally expect their orders to arrive within 12 business days from the date of purchase.

Q: What is your return policy for unusable items? A: If you receive an item that is unusable or damaged, we offer free returns within 30 days of delivery. Please contact our customer service team to initiate the return process.

Q: Are there any conditions for returns? A: Items being returned must be in their original packaging and in unused condition to be eligible for a refund or exchange. We reserve the right to refuse returns that do not meet these criteria.

Q: How are shipping costs calculated? A: We are offering FREE SHIPPING on all orders!

Q: How can I track my order? A: Once your order has shipped, you will receive a tracking number via email, allowing you to track your package's journey to your doorstep.

Q: Who should I contact for further questions about shipping? A: If you have any further questions about our shipping policy, please don't hesitate to contact our customer service team at awwwshopcs@gmail.com.