FAQ

Q: How long does it take to the production of my orders? A: Orders are typically processed within 3-5 business days from the time of purchase.

Q: When can I expect my order to be delivered? A: Delivery times may vary, but customers can generally expect their orders to arrive within 7-10 business days from the date of shipment.

Q: Are there any conditions for returns? A: Due to the customization of the product, we are afraid that refund and return are not possible. ONLY if the product comes with defect and damage.

Q: How are shipping costs calculated? A: We are offering FREE SHIPPING on all orders once sign up!

Q: How can I track my order? A: Once your order has shipped, you will receive a tracking number via email, allowing you to track your package's journey to your doorstep.

Q: Who should I contact for further questions about shipping? A: If you have any further questions about our shipping policy, please don't hesitate to contact our customer service team at customerservices@awwwshop.com